Mondial Auto Sales & Service Dealership Customer Reviews
How Are We Doing?
We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Mondial Auto Sales & Service is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
Great place to do business,Sam and staff awesome!Greeted at the door,Sam new what vehicle I was there for from our previous conversation.Just gave my wife and I the keys pointed out the best route and said take your time.Just like that,you can see he had confidence in the vehicle. Got back to the lo...t,went into the office purchased the vehicle with absolutely no pressure whatsoever.Drove the vehicle over 500 miles back home.It was a blessing to have made that call to Sam and make the 1000 mile round trip because the vehicle was everything it was advertised to be.I would say to anyone interested in a great vehicle,check with Sam and his staff,even if you have to travel the inventory is that nice.Show more
07 Nov 2018
These are good guys who tried really hard to get me into a good car. My height and leg length made it difficult, but I was shown several great cars that just didn't fit. The one that did I decided against because it was a luxury car, and I didn't want that route. But, all the folks here are great.
14 Jan 2018
I went in to look at a used car I found online. The car met my expectation. I am happy with the purchase. The buying experience was overall the best of my car buying experiences having purchased three new cars and now three used cars. Thanks Sam working with you was the best experience of all. I rea...lly enjoyed the coffee you made for me. Your courteous, kind and impressionable attitude made me feel like I was being treated well and I have a excellent car!!Show more
05 Jan 2018
Sam is a great guy, worked with me personally the entire way. Had an issue with the battery a couple weeks after i bought my car and he replaced it free of charge. Good prices and great customer service. He regularly helps people out of state too. Highly recommend to anyone needing a car.
14 Dec 2017
We found a car at Modial Auto Sales through our bank’s car buying service. Looked very clean in the pictures but located almost 4 hours from our home. After speaking with Sam the owner, who assured us that we would not be disappointed, we decided to make the drive. Sam was correct, we were not dis...appointed and actually pleasantly surprised. The car was very clean and in excellent condition. We purchased the car that afternoon and drove home. Very pleased and will check with Sam the next time we are in the market for a used car.Show more
25 Feb 2018
We test drove a vehicle, then asked to let our mechanic see it the following day. We traded 2 cars at a rate much better than carmax and his price on the vehicle we purchased was the best around. Very friendly, helpful, fair, patient, seamless transaction and great customer service.
07 Mar 2018
I just had a great experience buying a Hyundai Genesis from Sam at Mondial Auto Sales. I am very particular about cars, and I shop fastidiously on all the various websites to weed though the bad used cars to find the good few worth considering, because I have an inherent distrust of car dealers, and... feel I need to have checked things out myself. Well, when I drove an hour to Mondial to look at a Toyota Avalon that met my criteria, I discovered a unique person in Sam, who truly does that same kind of care in selecting the cars he offers on his lot. The Avalon was exactly as described, the kind of one owner, dealer serviced gem that is so difficult to find. But I also noticed a more expensive Hyundai Genesis sitting on his lot, which I liked better. This one also dealer maintained, with a great carfax. Now you'd think a dealer would jump at the chance to sell me the more expensive car, but Sam encouraged me to consider the increased maintenance expenses before buying a luxury car, that the Avalon not only had a lower price but would expect lower cost of ownership in the long run. What kind of dealer looks out for the long term experience of his customers? Well I spent the next day considering my options, deciding I was willing to deal with the increased costs of a Genesis, and doing my usual internet search to find the very best Genesis in my price range in the DFW area, a low and behold the one one Sam's lot was among the two or three best I could find anywhere, and his had the best price of all the good cars I found. So back to Sam I went anxious about how negotiating with a dealer would go, but Sam was so straight forward about finding a price that was fair for both of us including a fair price for the van I wanted to trade in that my fears were completely misplaced. Over my two visits to Mondial, I took my time examining the cars I wanted, but also carefully observing how Sam and Andre treated the other customers. Whether you are a pretty adept car guy like myself or you are not a car person like the middle aged women or the young guys who stopped by, I observed Sam say the same things to us all and treat us all with the same respect. I rarely write reviews, because you can see that I always make them too long, and they take too much of my time, but as you can see I was impressed by Sam and his business, I think they are something special, and I recommend them.Show more
22 Apr 2019
I have bought several used cars from Mondial and would consider buying from them again next time I need a used car. Sam is helpful and friendl